Who we are
naibl.ca operates naibl.ca and related services, including account sign-in, project apps on subdomains such as music.naibl.ca, and the TrendDrop store at store.naibl.ca. For privacy questions or requests, contact us at info@naibl.ca.
Information we collect
- Account information: email address, password (stored hashed), verification status, and admin approval status.
- Usage and analytics data when you opt in to analytics cookies, including pages visited and session information via PostHog.
- Store order information: name, email, shipping address, order notes, and payment status processed by Stripe.
- Technical data: IP address, browser type, and device information in server logs and analytics.
- Cookies and similar technologies as described in our Cookie Policy.
How we use information
- Provide and secure accounts across naibl apps.
- Verify email addresses and manage administrator approval.
- Process store orders, payments, and fulfillment.
- Understand site usage when analytics cookies are accepted.
- Respond to support, privacy, and legal requests.
- Maintain security and prevent abuse.
Legal bases (where applicable)
Where privacy laws require a legal basis, we rely on contract performance (accounts and orders), legitimate interests (security and service improvement), consent (analytics cookies and optional communications), and legal obligations.
Sharing with service providers
- Stripe — payment processing for TrendDrop orders.
- PostHog — analytics when you accept analytics cookies. Data may be processed in the United States.
- Email delivery providers — account verification messages.
- Fulfillment partners — shipping information for store orders.
- Infrastructure providers — hosting and networking required to operate our self-hosted stack.
We do not sell your personal information.
Retention
We keep account and order records for as long as needed to provide services, comply with law, resolve disputes, and enforce agreements. Server logs are retained for a limited period for security and debugging.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to withdraw consent for analytics. See our Data Requests page or email info@naibl.ca.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.